FAQs
We hope you find the following frequently asked questions and answers helpful. Please don’t hesitate to contact our office team if you can’t find what you are looking for or require any further clarification.
Topics
Booking Your Holiday
What deposit is needed and when is the balance due?
A deposit of 25% of the accommodation rental cost is required at time of booking. The balance is due 8 weeks prior to arrival.
Do you charge a Damage Deposit?
Shortly before your arrival we will require a pre-authorisation damage deposit of 750€. This is a temporary hold with no funds taken.
When is arrival and departure day?
Casa das Estevas operate with a Saturday changeover day. We can offer flexible arrival and departure days at villas Praia Dourada, Sol e Mar and Vista Paraiso.
Travel & Transport
How do I get to Salema?
Guests can hire cars or book transfers to and from Faro or Lisbon airport.
Where should I fly to?
Salema is closest to Faro airport, just over an hour drive but guests can also fly to Lisbon airport, around a 3-hour drive.
Do I need a car?
We would recommend hiring a car. This gives you more freedom to travel to supermarkets, beaches and the local Algarve area.
Do you provide airport transfers?
Airport transfers can be booked independently by our recommended providers.
Are flights included?
No. Guests independently book their preferred flights to either Faro or Lisbon airport.
Do you have parking facilities?
Yes, all of our properties have parking facilities.
Accommodation
Are you able to make activity or restaurant reservations for me?
You will find a list of recommendations in your welcome along with contact details and we are always happy to help and advise, both before and during your holiday.
Do I need to bring beach towels?
We provide bathroom and beach or pool towels.
Do I need to bring a hairdryer?
We provide hairdryers.
Are the swimming pools heated?
Yes, pool heating is available in all of our villas.
What is included in the holiday price?
Please see the What’s Included section of the relevant accommodation pages for a full list of what is included.
Can I walk to local bars and restaurants?
Yes, the peaceful village of Salema is only a 5-minute walk from our villas. There is a number of lovely bars and restaurants.
What time is check in and check out?
Check-in is usually possible from 16:00 onwards and we ask guests to check-out of the villa by 10:00.
If I experience any problems during my stay what should I do?
Our resort manager is available to help and assist with any concerns you may have.
